Returns & Exchanges
At The Elderberry Co., we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Package and Ship
Securely pack your items in their original packaging and drop off the parcel at any authorized carrier location.
Receive Your Refund
After our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing